OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
146 ratings and 94 comments received in the last 90 days.
04 April 2024
Welcoming and friendly atmosphere, helpful, good communication and kept informed
02 April 2024
Even though I experienced some obstacles in the way, mostly due to unforeseen circumstances, everything was resolved quickly and in a timely manner.
23 March 2024
Razzi the sales assistant was very helpful throughout the purchase
22 March 2024
Brilliant service!
17 March 2024
All the paperwork was done professionally and efficiently. The speed of delivery of my car
15 March 2024
I have bought at Williams MINI Liverpool over two decades-and whilst there are changes-there are elements of fairness and duty and continuity
14 March 2024
good service
12 March 2024
I was presented with a mini i had not ordered.
12 March 2024
The only thing that upset me everyone that purchased a new car as I saw got flowers and another gift. I wasn't given anything 23000
18 April 2024
Easy to book. Lovely staff
17 April 2024
Staff where great
15 April 2024
The car was received and completed on time.
15 April 2024
Very helpful
12 April 2024
Friendly service, car ready when I was told it would be and no issues.
10 April 2024
Did exactly what I needed and promptly
09 April 2024
It was a very disappointing experience with huge lead-times and no understanding of the impact this has on customers.
09 April 2024
Couldn't fault anything
07 April 2024
Price is reasonable
07 April 2024
Everything was very straightforward and all went smoothly. Excellent service throughout. Scott is an asset to your company and has a good sense of humour and excellent interpersonal skills.
07 April 2024
Lucy went out of her way to even come with Scott to collect my old car