OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
135 ratings and 100 comments received in the last 90 days.
26 February 2025
Wayne kept me fully informed through the process. Pick up day was a smooth transaction
14 February 2025
The sales process was fine, but the delays in delivery the car weren't good. I had my V5 and mini finance sorted beginning of Feb, but the car only arrived at the showroom on the 11th. Feb. I was kept updated with delivery issues.
07 February 2025
Really nice sales staff (Byron)
05 February 2025
Byron answered all queries promptly and with care.
04 February 2025
Our salesman Byron was helpful and informative
03 February 2025
Extremely satisfied - purchase process was simple and I was kept up to date until the car collection date.
02 February 2025
Derek and the team are brilliant
30 January 2025
Very satisfied. Dylan was fantastic and we wouldn't have known he was new to the job. I have never experienced a handover like it! The reveal was fun.
17 January 2025
All our requirements were met and superseded. Raazi went out of his way to make it work for us
22 March 2025
My car wasn't hoovered or washed this time I was in even though the text said it was
21 March 2025
Very little waiting and a smooth customer experience.
20 March 2025
In past years when I have brought my mini in for a service the car has been cleaned afterwards, however this time it wasn't
19 March 2025
Had a problem with the alloys, hopefully there getting sorted
19 March 2025
Completed in the time which I was expecting
16 March 2025
All staff were very good. Received a nice welcome on arrival.
13 March 2025
Service was perfect
12 March 2025
It was all a very simple process and the communication before and after was great
09 March 2025
A very well run service with lovely staff, all very helpful.
09 March 2025
Dodd exactly what they promised
20 March 2025
Helpful team to ensure everything is set up ready to go